Question:
How do I file a warranty claim? How do I activate my guarantee?
Answer:
We offer a 1-year free replacement from the date of purchase. To claim your warranty replacement, the first request or inquiry must be made within 1 year of the date of purchase. Any requests or inquiries after 1 year from the date of purchase are not eligible for warranty.
When filing a warranty claim include the following:
Order Number from Masgety.com, Amazon, Walmart, or eBay.
Description of issue
Description of use (Residential, Small Business, Commercial)
How long after you received the product, did you need to activate your warranty?
Shipping Address (In below format)
Your Name
123 Example Lane
Example City, Example State
00000
Once we receive this information, we may ask a few more questions and we will schedule a replacement to be sent to the provided address. To start the warranty process, send us an email to allrightwish@gmail.com
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